Why SMS Chatbot is Need of The Hour
While interacting with a customer support team of any reputed e-commerce website, you must have received a reply instantly. You were not made to wait for minutes together saying: “ all customer executives are busy, kindly wait for XYZ minutes.†There is a secret hand – SMS chatbot – behind all this immediacy and quick response effort. Since Smartphones are ubiquitous and people are using messaging apps to interact, many companies have switched to chatbots Read more