The possibility and effectiveness of SMS channel for the exponential growth of businesses throughout the world are not denied by anyone. Even during these times of rapid advancement in communication technology, the reliance and trust on the time-tested 160-character channel Read more…
People, over the years, have tried various methods to communicate with one another, and in the second half of the 20th century, many advancements were made in communication technology. One among them was the addition of the SMS function to Read more…
Even though the use of smartphones has increased exponentially over the last few years and the increase in Android and IOS apps has to some extent made the SMS channel, unlike earlier, one of the many options available in the Read more…
With the ever-growing use of the internet in the last decade or so, the number of mobile users is growing manifold. The number of Smartphone users around the globe at present is close to 7 billion users. According to Statista, Read more…
We are in an age where the majority of transactions take place digitally. The ease and immediacy of online services are what drive most of the traffic, but there are certain drawbacks that if not addressed will make the process Read more…
The need to stay in touch with customers is felt by all brands and businesses and of late the most preferred channel that has benefitted all is none other than SMS. With the help of the Web SMS Platform, streamlined Read more…
The need to communicate with customers is a necessity for all brands that want to expand beyond the set boundaries. Using the SMS broadcast service can be very beneficial if used in a manner that captivates the recipient. With the Read more…
Reaching out to customers using the heavily relied channel of SMS is becoming the norm for businesses of all sizes. Be it for promotional purposes or any other objective, tracking KPIs ( Key Performance Indicators) is what holds the key Read more…
Reaching out to customers is the priority of every brand. But not all find a way to engage with customers in a more persuasive way as others do. To add to this, sending promotional texts to DND numbers is virtually Read more…
No one would prefer — even unintentionally — misdirecting customers while assisting and providing the necessary support. To ensure a streamlined communication process while interacting with clients, call routing is what businesses choose for better results. So what actually is Read more…