The need to stay in touch with customers is felt by all brands and businesses and of late the most preferred channel that has benefitted all is none other than SMS. With the help of the Web SMS Platform, streamlined communication with immediacy and low cost is possible with customers Read more…
No one would prefer — even unintentionally — misdirecting customers while assisting and providing the necessary support. To ensure a streamlined communication process while interacting with clients, call routing is what businesses choose for better results. So what actually is call routing and how does it benefit brands in communicating Read more…
The impact of Bulk SMS on the exponential growth of any brand is not what people in the communication industry question at all. Of late, the use of texting for promotional purposes has seen a spike but people’s engagement with the marketing strategy is still not what the owners aspire. Read more…
The effectiveness of text messaging for promotional purposes is not at all questioned by anyone in the market. SMS campaigns have shown a high engagement rate, with many recipients often reading messages within minutes. However, what really concerns the marketing teams of many brands is why a lot of customers Read more…
The are many ways to connect with your customers and when it comes to texting, we have two main ways to interact – Inbound and Outbound SMS. Both of these ways have helped brands in communicating effectively with customers around the world using Bulk SMS Services. To make the best Read more…
You are here, possibly because, you are looking for a Bulk SMS provider that can help you in the exponential growth of your business. Once you are done reading the article, you will fully understand why SMSala stands out from the rest in the messaging industry. In the following Read more…
The easier and smoother the way to contact, the better for both customer and the business. Who does not want to do away with complexities that bar many customers from getting in touch? Of late the answer has been found in the form of QR codes. Now, for streamlined communication, Read more…
Communicating with others has become or has been made easier with the use of abbreviations. Now, with the addition of shortened words or in the parlance of SMS, text message abbreviations are favored more by the millennials and Gen Z categories. People tend to respond using commonly used abbreviations and Read more…
For sending messages to customers anywhere in the world, businesses use different kinds of codes. The one that is neither costly nor less effective is 10DLC. This is way better than the toll-free numbers and closer to shortcodes, which are costly and not affordable for many enterprises. For communicating with Read more…
People get together for various reasons. There may be an event just for the advancement of business or at times we come across events that intend to entertain the audience. Whatever the reason behind assembling people somewhere, events of all kinds require some kind of promotion to go as envisaged Read more…