The concept of making customers wait for a long stretch is no longer feasible and is abhorred by customers a lot. To ensure no one leaves the interaction midway in disgust, companies are switching to autoresponders. You might have had to either decline or put someone on-hold while out of the office or on the line with another client in your customer service experience. But this is not what customers look forward to while searching Read more
An SMS Sender ID is a name displayed in the ” from” section of the screen of a receiver. It can either be numeric like a normal phone number or an alphanumeric ID. This helps customers identify your company or a brand while receiving Bulk SMS from various entities. When choosing an SMS Sender ID, you are presented with multiple options to choose from. Also, there is a restriction on the number of messages to Read more
These days businesses big and small are using various strategies to catch the attention of customers. One such service which is helping entities reach consumers at a faster pace is the Voice SMS service. This method of getting close to your loyal as well as prospective customers using Bulk SMS service is making businesses grow at an exponential rate. You can use the regional language option to create a bond with Non-English speaking users. This Read more
You must have, at some point or often, witnessed the flow of Blast SMS messages from a particular service provider sent directly to the inboxes of all your family members at the same time. This is not only sent to your family members, but all the users get the message at once. The process of sending out a particular message to hundreds or thousands of customers at once is called Blast SMS. This process of Read more
With a lot of tools available to communicate with each other within the company or an institution, sometimes, keeping track of important information is missed by many in the group. To ensure no one misses out on essential updates, it’s now widely accepted that communicating using SMS is the best alternative available. In most organizations, messages, urgent or usual, are sent through slack. But it has a drawback that most of the employees are not Read more
With time, people are preferring easy, economical, and fast modes of travel. With the profusion of airlines, travel has become easy and economical but the competition between carriers has increased a lot. To reach passengers directly, airline carriers are using the cost-effective Bulk SMS service as a marketing strategy to draw customers. But why are the big players in the airline industry heavily relying on Bulk SMS service? Don’t know? Wait, before delving into the Read more
You must be well aware that people get Bulk SMS from various companies, startups, and industries just to promote their brand in an ocean of competitors. But do you also know that Mass SMS can be used for better communication between school administration and parents of students? Here, schools, colleges, and universities can share timely information with students via Bulk SMS. Before knowing where else we can use Bulk SMS in educational institutes, let’s first Read more
Nowadays, most customers purchase online from eCommerce websites like Amazon and Flipkart due to the sheer number of options to choose from. But while you shop online, you usually make the payment online by using a debit or credit card. Online shopping offers convenience, variety, and competitive pricing, making it a preferred choice for many consumers. However, for a smooth process, in the end, you are asked to type in OTP or a one-time password Read more
Have you seen people linking their websites with any social media account? If you have seen someone or tried this option yourself, then you have knowingly or unknowingly used the much sought-after API or Application Programming Interface. Similarly, you must have come across an SMS API while interacting with any company’s marketing team on your mobile phone using messaging services. APIs are integral to modern technology, enabling seamless integration and communication between different software applications. Read more
Given its cost-efficiency and high reliability, Bulk SMS service is the marketing strategy that restaurants look forward to. Knowing very well how the use of mobile phones is changing the behavior of people, businesses, especially restaurants around the globe, prefer a Bulk SMS service to reach consumers. The convenience and immediacy of SMS make it an ideal channel for engaging with customers and driving business growth. This change in behavior of spending an excessive amount Read more