Verified Business Profile
Build trust with a verified business profile, brand identity and recognizable sender presence.
Messaging / Programmable Voice API
Reach Customers Globally With Viber Business Messages
Connect with customers through verified Viber Business Messages. Send notifications, promotions, updates and interactive conversations with rich media, reliable delivery and global reach.
Verified business messaging.Rich media conversations.Global customer reach.
190+Countries Covered
500+Operator Connections
99.95%Platform Uptime
<1sMessage Delivery Speed
2B+Messages Delivered Monthly
Key Benefits
Why Businesses Choose Viber Business Messaging
Viber Business Messages help brands deliver trusted notifications, promotions and customer conversations through a secure, engaging messaging channel.
Global Customer Reach
Reach customers worldwide through a trusted messaging platform with reliable delivery and enterprise-grade infrastructure.
Rich Media Messaging
Send branded messages with images, buttons and interactive content to create more engaging customer experiences.
Better Customer Engagement
Connect with customers through personalized notifications, offers and updates that improve engagement.
Secure Business Communication
Deliver business communications through a secure messaging channel designed for trusted customer interactions.
One API, Multiple Channels
Manage Viber messaging alongside SMS, WhatsApp, Voice and other channels through one powerful API.
How Viber Business Messaging Works
One API. Three steps before your message reaches customers.
Every Viber Business Message passes through a reliable delivery process designed to help businesses reach customers with branded, interactive and timely communications.
Step 1 — Smart Message Routing
Your message reaches the right channel.
Your message request is processed through SMSala's messaging platform and connected with the right Viber Business channel for the destination market, helping businesses deliver messages efficiently across regions.
- Global messaging connectivity
- Optimized delivery paths by destination
- Enterprise-grade messaging infrastructure
Step 2 — Rich Business Messaging
Engaging messages reach customers faster.
Rich media messages, notifications and customer updates are delivered through Viber's business messaging environment with support for interactive communication experiences.
- Text, images and interactive content
- Branded customer communication
- Improved engagement across conversations
Step 3 — Delivery & Analytics
Track every customer interaction.
Delivery updates and messaging insights help teams understand message performance, optimize campaigns and manage customer communication from a single platform.
- Message delivery visibility
- Performance tracking and reporting
- Unified communication management
Feature Grid
Everything Viber Business Messages can do, in one place
Rich Media Messages
Send engaging messages with images, videos, buttons and rich content that improves customer interaction.
Interactive Buttons
Guide customers with interactive buttons that make replies and actions simple.
Promotional Campaigns
Share product updates, offers and services through engaging business conversations.
Customer Notifications
Send booking confirmations, alerts, reminders and important updates directly to customers.
API Integration
Connect Viber messaging with your existing systems through SMSala APIs.
Omnichannel Delivery
Reach customers across multiple channels with fallback options through one communication platform.
Analytics & Reporting
Track message performance with delivery insights and communication analytics.
Global Reach & Reliability
One API. Global Reach. Reliable Viber Messaging.
Viber Business Messages powered by SMSala's global messaging infrastructure, helping businesses deliver trusted customer communication across markets.
190+Countries
500+Operator Connections
MultipleMessage Channels
SingleAPI Integration
Real-timeDelivery Tracking
Global Viber Business MessagingAPI-Based IntegrationDelivery Analytics
Available on supported Viber-enabled devices across global markets, helping businesses connect with customers through a trusted messaging channel.
Use Cases
Power Every Customer Conversation With Viber
From customer notifications to promotional campaigns — connect with customers through trusted Viber Business Messages across global markets.
Reliable. Timely.
Transactional Notifications
Send important updates, confirmations and alerts through Viber Business Messages with reliable delivery and branded communication.
- Order and booking confirmations
- Account and service updates
- Real-time customer notifications
Security & Compliance
Enterprise-grade trust for every conversation
Enterprise security, privacy and compliance controls help businesses deliver trusted Viber Business Messages through a reliable communication platform.
ISO 27001 Certified
GDPR Compliant
SOC 2 Type II
PCI DSS Compliant
Secure API Integration
FAQ
Frequently asked questions
Everything you need to know about Viber Business Messages, API integration and enterprise customer communication.
Viber Business Messages allow companies to communicate with customers through verified business accounts using branded messages, notifications, promotions and interactive conversations. SMSala helps businesses connect with customers through a reliable Viber messaging platform.
Businesses use Viber Business Messages for customer notifications, marketing campaigns, order updates, booking confirmations, financial alerts, customer support and personalized customer engagement.
Yes. SMSala provides API-based integration that allows businesses to connect Viber messaging with their existing applications, CRM systems and communication workflows.
Companies can send transactional notifications, promotional messages, customer updates, rich media content, service alerts and interactive business communications through Viber.
Yes. SMSala enables businesses to reach customers across global markets through enterprise messaging infrastructure designed for reliable international communication.
Viber Business Messages provide richer customer experiences with branded profiles, multimedia content and interactive features, while SMS mainly supports text-based communication.
Yes. SMSala supports omnichannel communication, allowing businesses to combine Viber with SMS, WhatsApp, Voice and other messaging channels through a unified platform.
Yes. SMSala provides enterprise-grade messaging infrastructure with security controls, reliable API access and compliance-focused communication solutions for businesses.
Businesses can integrate Viber messaging through SMSala APIs and work with our team to configure messaging workflows, sender requirements and launch communication campaigns.
SMSala helps enterprises manage customer communication with global reach, API-first integration, omnichannel capabilities and reliable messaging infrastructure.