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Kenya

SMS Sender ID Regulations

Local operator & regulator framework Sep 7, 2026
RegistrationRequiredRegister a Sender ID firstRegister a Sender ID Download regulation document
Dial code+254
MCC639
RegionAfrica
Alpha Sender IDSupported
Short codeSupported
Approval time14-Days
Operators4 networks — Safaricom, Airtel Kenya, Telkom Kenya, Faiba
01 — Regulations

Domestic vs International

Requirements differ by who is sending. Pick the scope that matches your business.

Sender ID registration is required for Kenya. The current requirements are shown below as provided by the SMSala Sender ID team.

Sender capabilities

Alphanumeric Sender IDSupported
Short codeSupported
Long numericNot supported
Sender formatAlphanumeric
Approval time14-Days
Fees60 EUR Per Network
ScopeDomestic company

Registration requirements

Registration requiredYes

Restrictions

Other Scams
Regulatory
Phishing
Explicit Content
Gambling
Gambling - only OTP allowed. Political and adult content is not allowed.

Sending rules

URL restrictionsNo
OTPNo
Opt-out mandatoryYes
Allowed hours (Mon–Fri)MON - FRI: 08:00:00 - 18:00:00; Timezone from MSISDN
Allowed hours (Sat)SAT: 08:00:00 - 18:00:00; Timezone from MSISDN
Allowed hours (Sun)SUN: 08:00:00 - 18:00:00; Timezone from MSISDN
02 — Operators

Operator regulations

4 networks carry SMS traffic in Kenya. MNP is live in most markets — run an HLR lookup before routing.

SafaricomMCC 639 · Registration required
Airtel KenyaMCC 639 · Registration required
Telkom KenyaMCC 639 · Registration required
FaibaMCC 639 · Registration required
03 — Compliance

Additional compliance notes

Country & operator-specific guidance maintained by the Sender ID team.

Requirements

Company name,Company website,Content sample (in English),Country,Estimated monthly volume,Message Example,Politics-related communication (yes/no),Tax code,Traffic origin,Type of Traffic,Use case description Charges are applicable for per Sender ID per network.

Required documents

Company Registration Certificate, letter of authorization towards each network ,Trademark Certificate if Sender is different

Need help registering your Sender ID?

Our compliance specialists assist with registration requirements, document review, operator approvals, and both domestic and international onboarding.

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