
Seamless Messaging
Enable businesses to send & receive messages on WhatsApp, making it easy to engage with customers.
WhatsApp Business API
Connect WhatsApp to your existing CRM or software systems for streamlined operations.
Template Messaging
Create predefined message templates for common interactions, like order confirmations & updates.
24/7 Availability
Be available to customers around the clock, providing support and assistance when they need it.
WHO WE ARE
Why SMSala For WhatsApp Communications?
SMSala is a popular choice for businesses looking to leverage WhatsApp for their communication needs for several compelling reasons
User-Friendly Platform
SMSala offers a user-friendly platform with intuitive features.
Automation & Templates
SMSala provides automation features and message templates
Message Scheduling
With SMSala, businesses can schedule messages to be sent at specific times.
Delivery Reports
The platform provides delivery reports to track the status of sent messages.
Why SMSala For WhatsApp Communications?
Business Profile
Businesses can create a dedicated business profile with essential information like their name, address, contact details, website, and a brief description. This helps customers identify and trust the business.
Messaging Tools
WhatsApp Business provides messaging tools that allow businesses to respond to customer inquiries quickly. Features like quick replies and automated greetings help streamline customer interactions.
Labels
Businesses can categorize and label chats to keep track of customer conversations more efficiently. Labels make it easier to prioritize and manage customer inquiries and follow-ups.
Business API Integration
The Business API allows businesses to integrate WhatsApp into their existing customer support and communication systems. This enables automated responses & message templates.
Broadcast Lists
WhatsApp Business allows businesses to send messages to multiple customers at once using broadcast lists. This is useful for sending updates, promotions, or important information to a group of customers.
Metrics and Insights
WhatsApp Business offers metrics and analytics to track message performance, including delivery and read receipts and engagement data for measuring effectiveness.
SMSala Pricing for WhatsApp Business Solutions
STARTER PLAN
AED 199
Monthly
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WhatsApp Messages/Month: 10,000
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WhatsApp Business API Access: Yes
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Coverage: Global
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WhatsApp Team Inbox Seats: 1 Seat/Agent
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Analytics & Reporting: Basic Analytics & Reporting
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Target Audience: Small Businesses & Startups
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Customer Support: Standard (Email & Chat)
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CRM Integration: No
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Dedicated Account Manager: No
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Custom Branding & Templates: Yes
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Setup, Onboarding & Training: $55 Extra
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WhatsApp Conversation Cost: Paid Directly to Meta (See Meta Pricing at bit.ly/wappp)
GROWTH PLAN
AED 699
Monthly
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WhatsApp Messages/Month: 50,000
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WhatsApp Business API Access: Yes
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Coverage: Global
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WhatsApp Team Inbox Seats: 5 Seats/Agents
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Advanced Analytics & Detailed Reporting
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Target Audience: Growing Businesses
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Priority (Email, Chat & Phone)
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CRM Integration: Yes
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Dedicated Account Manager: Yes
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Custom Branding & Templates: Yes
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Setup, Onboarding & Training: Included
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WhatsApp Conversation Cost: Paid Directly to Meta (See Meta Pricing at bit.ly/wappp)
ENTERPRISE PLAN
AED 1499
Monthly
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WhatsApp Messages/Month: 200,000
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WhatsApp Business API Access: Yes
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Coverage: Global
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WhatsApp Team Inbox Seats: 15 Seats/Agents
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Analytics & Reporting: Custom Analytics & Insights
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Target Audience: Small Businesses & Startups
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Customer Support: 24/7 Priority
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CRM Integration: Yes
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Dedicated Account Manager: Yes
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Custom Branding & Templates: Yes
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Setup, Onboarding & Training: Included
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WhatsApp Conversation Cost: Paid Directly to Meta (See Meta Pricing at bit.ly/wappp)
Delivering Globally
Testimonials
What People Says About Us
“I’ve entrusted this company with my business needs, and they’ve consistently delivered. Their reliability and trustworthiness are why I keep coming back.”
Carmen Ellis
“The team at this company is fantastic! They go above and beyond to ensure customer satisfaction. Working with them has yielded great results for my business.”
Bruce Riley
“This company has been a true partner in our success. Their dedication to our goals and their unwavering support have been invaluable.”
Pamela Alvarado
FAQ
What is the WhatsApp Business API service offered by SMSala?
SMSala’s WhatsApp Business API service allows businesses to communicate with customers on WhatsApp. It supports features like bulk messaging, automated replies, message scheduling, and analytics for effective customer engagement.
What types of messages can I send with SMSala’s WhatsApp Business API?
You can send text messages, media (images, videos, documents), and predefined message templates for notifications like order confirmations, shipping updates, or appointment reminders, as long as they comply with WhatsApp’s policies.
Do I need a WhatsApp account to use SMSala’s service?
No, you don’t need an existing WhatsApp account. SMSala will set up a WhatsApp Business Account (WABA) for you using a clean phone number in E.164 format (e.g., +12025550123) that isn’t linked to any WhatsApp account.
Can I use WhatsApp Business API for marketing purposes?
Yes, you can use it for marketing, but messages must follow WhatsApp’s Commerce and Messaging Policies. For example, you can send promotional messages using approved templates, but spamming or unsolicited messages are not allowed.
What are the benefits of using WhatsApp Business API with SMSala?
With SMSala, you get access to bulk messaging, automated replies, a dedicated business profile (with your name, address, and website), delivery reports, and analytics to track performance, helping you connect with customers more effectively.
Can I add my business logo to my WhatsApp profile with SMSala?
Yes, you can provide a business logo (1024×1024 pixels, PNG/JPEG, under 5 MB) during setup. SMSala will use it for your app icon and WhatsApp Business Account (WABA) profile to reflect your brand.
Can I get a verified blue tick for my WhatsApp Business Account?
Yes, you can apply for a blue tick (Official Business Account) by providing up to five links from reputable publications to show your brand’s notability. SMSala will assist with the application, but approval depends on WhatsApp’s discretion.
How does billing work for WhatsApp Business API with SMSala?
You pay SMSala in advance for your chosen plan (Starter, Growth, or Enterprise), setup costs (if applicable), and WhatsApp conversation charges. SMSala then handles all payments to Meta on your behalf.